Reviews

June 17, 2019 e wootton

prof.

"My experience with Donald Cassel was remarkably good. When my air conditioner wasn’t cooling my house yesterday on a very hot day here during a heat wave [103+]I made a series of calls. First to the firm from which I had purchased two expensive units over the course of some 20 years & had a currently paid maintenance agreement for annual service. Although I explained that due to a heart condition & my elderly years I was very concerned as within a few hours my house temperature had reached 90 degrees & already I was not feeling well. Despite this I was told that their first appointment would be five days away, obviously an intolerable & dangerous circumstance for me. I next called the local utility company, SMUD, which gave me a list of three local firms for assistance. Happily, for me, after checking this web site, I called Cassel Air Conditioning at 5 pm, Mr. Cassel agreed to check out my 12 year old Trane unit. He arrived by 6pm and within the hour, cool air was again circulating & my anxiety & discomfort began to subside.Mr. Cassel was professional, personable & helpful, he explained to me the problem with the unit, a failed capacitor, possibly due to an improperly installed wrong model, “jury rigged” with tape. He showed me the correct “dual” model capacitor newly installed & left me the old parts which he’d replaced.Donald Cassel will definitely be my home air & heating specialist for the future. I am especially grateful for his humane standards: he helps people in need. "

June 17, 2019 kate in fair oaks

"Called at 5:30pm, and Don was here by 9:45 the next morning! In the middle of a 3-day heat wave, even! Quick, efficient, competitive pricing! Thanks, Don! Love supporting local Fair Oaks businesses!"

June 17, 2019 Jumie

"Don is my go to guy for everything related to HVAC systems. He is quick, genuinely cares about his customers, and is very affordable."

June 4, 2019 Anamaria Y.

"Don was fantastic and very honest. Was told I needed to replace my entire system when it turned out after Don took a look it was inexpensive and quick fix. "

August 16, 2018 Jessie T.

"After meeting with several HVAC companies, we decided upon Cassel. We needed a new heating & air system and Don brought an impressive background of experience and integrity to the table. He gave us honest, straight forward answers to our questions and installed the whole system in one day. Don and his crew were careful and efficient, even explained the whole process to me as they performed the task. Finally, Cassel's pricing is more than competitive when compared to other companies in the area. I highly recommend them for your HVAC needs. Jessie T., Fair Oaks"