September 1, 2019
"Company came out and misdiagnosed my outside unit. though they didn't fix my unit I was pleasantly surprised by the apology and refund of the service call. Mistakes do happen"
August 10, 2019
"I want to commend Cassel Air Conditioning for responding so quickly to help us when we returned home from vacation to find our AC was not functioning. It was 106 degrees outside, and other companies were quoting 1-3 week delays in service or $250 charge for emergency repair. Don Cassel was experienced and quickly diagnosed and repaired the problem. He was beyond fair in charging for his service. People should know this is an excellent business! I will definitely rely on Cassel in the future."
August 9, 2019
"Don Cassel installed our A/C Heating system in 2006. Eleven years later the capacitor went out on a week of 108 degree days. Even though he was scheduled 5 AM to 9 PM all week, he made time to stop by within 24 hrs since he values customer loyalty. Thank you, Don!"
August 7, 2019
"Excellent service!! Our AC went out on us over night and after contacting several major big names who didn't seem to make us a priority, I stumbled across Cassel Air Conditioning and boy am I glad I did! Donald the owner, was the one who took my call. I was very concerned that given I was calling on a Saturday morning and needed service same day, that I was going to get the answer every other company gave me of not until next week. Donald was so kind and told me not a problem that his son DJ would be out that afternoon to help. DJ was very personable, professional and fixed our issue in under an hour! He explained clearly what he did to resolve the issue and even gave us some heads up on things we can continue to keep an eye on. Great company, excellent customer service and I will be sure to recommend them to anyone I can. Oh and not to mention the price was very reasonable!! Thank you guys so much!"
August 6, 2019
"I am a property manager and had an air conditioner go out in a rental property, of course when the temperature was 110+!. Don was actually able to get out to the property within about an hour of the first phone call to him. He fixed the problem within 30 minutes!! Needless to say, I am super happy as is the tenant! The cost was super reasonable as well. I will be using only Cassel Air Conditioning and Heating from now on! Thank you Don!!"