Reviews

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September 7, 2022

"Could not be happier. AC died and it was 87 degrees in my house overnight. Torture!!! I called 10 different places and none of them could get to me today. I called Cassel and by the grace of God they just had an appointment free up. Super easy to do business with and left me nice and cool again. Thank you guys!"
September 7, 2022

"On the hottest day in recent history, Don came to our rescue! I came home early from my office due to the excessive heat only to find out that my A/C at home wasn't working. I did a quick Google search and found Don. Spent a few minutes reading reviews and called thinking he would be much too busy and I would have to call several repair companies. Don not only picked up right away but was kind and courteous and honest. Due to the location of our HVAC system, he asked if he could come a little later. The fact that he could come that day was enough for me so I agreed. He arrived promptly at the time he gave me and was very efficient with locating the issue and making the repair. Within the hour, my house had cooled down completely and my kids and dogs were super happy! He offered a very fair price and we were happy to pay it. We will be calling again when our system from 1994 has another issue! Thank you, Don, for providing such a great service!"
September 7, 2022

"My A/C stopped working when it was 115 degrees in Sacramento. Don came out in the evening a few hours after I called him. He diagnosed the issue to be a bad capacitor. Don replaced it and the AC is working. My family and I really appreciate his professionalism and amazing customer service. Thank you Don!"
September 6, 2022

"I contacted Don on a Friday morning at 7am._He showed up at my house that morning and had my AC unit fixed by 10am. Very responsive and professional. 5 Stars !!"
August 25, 2022

Jinei lee

"Highly recommend!! We loved Don and his guys. Our AC was old and was having issues. We got it fixed and got an estimate from another company but we should have called Don from the beginning. Only if we had known earlier. I knew as we had our first consultation that he was trustworthy and honest. It’s hard to find people like him nowadays. He’s genuine and really looks out for your best interest instead of what’s best for his business or trying to make money off of you. He just feels like family and is such a sweet, nice person. Their service was fast and immaculate. They got our AC replaced in two days and even got our whole house fan working. Amazing work and even better staff."